Monday, April 26, 2010

iNPHONEX VoIP Service Unlimited World Calling Plan Review

In Past we have discussed number of Unlimited world calling plan options like Vonage, CalltoPBX, CordiaLD, UnlmitedIndiacalling.com, BroadVoice, Telcan, Rangatel, 3GUnlimited.ca and many more. There are few special points to discuss about each and every VoIP service provider to guide you before you purchase any service. Today we will discuss about iNPHONEX VoIP service provider and different unlimited free calling plan.

iNPHONEX is privately held VoIP service provider and based in Miami, FL. iNPHONEX offers different plans, both for Residential and Business users –

Residential Users–
World Unlimited, Ultimate US/Canada Unlimited, Basic 500, Liteline, Pay As You Go Calling, Toll Free Number

Business Users—
Business Unlimited, Toll Free Service, Telemarketing Firms, Business Bulk Plans, SIP Trunking, SIP Termination, Asterisk/Trixbox/PBX

Our point of interest is World Unlimited Plan for Residential User. This plan allows you to make unlimited free calls to 69 countries in Just $19.95/month. Main Highlights are –

  • Unlimited free calls to 69 countries including -
    Albania, Argentina, Australia, Austria, Bahamas *,Bahrain, Bangladesh, Belgium, Bermuda, Brazil, Brunei, Darussalam *, Bulgaria, Canada *, Chile, China *,Colombia, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland France, Georgia, Germany, Gibraltar, Greece, Guadeloupe, Guam*, Hong Kong *, Hungary, Iceland, Iraq, Ireland, India *, Israel, Italy, Japan, Jordan, Latvia, Lithuania, Luxembourg, Malaysia *, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Puerto Rico *, Romania, Russia, Singapore, Slovakia, Spain, South Africa, South Korea, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States *, U.S. Virgin Islands *, Venezuela. (* calls to mobiles included)
  • Keep your own phone number or choose a new number from the country of your choice. (porting only available for US or Canada Numbers)
  • Over 20 free features such as eVoicemail, Call Return, Call Waiting, 911 Dialing and more.
  • Free calls to other InPhonex members anywhere in the world.
  • Free calls to any US/Canada Toll Free Number.
  • Choose an incoming phone number from anywhere in the world.
  • Manage your account anytime through your Online Control Panel
  • You can "Bring Your Own Device" or purchase directly from InPhonex. All our devices are unlocked and yours to keep.
  • Access to US/Canada emergency services with 911 Dialing.
  • Choose your payment method and cancel any time with no penalties.
  • Free Soft phone (No paid signup required)

This is what they claim to offer. But as always there are few hidden terms and conditions like –
  • There is a $19.95 fee for number porting.
  • Some International DID numbers may incur a monthly surcharge.
  • No refunds applied if you cancel the service after the Money Back Guarantee period or before the next renew date.
  • Annual payment option will change to monthly payment option when the annual term is over.
  • PBX users such as Asterisk are not permitted to use Unlimited Calling Plans.
  • Residential Unlimited Plans are based on typical residential voice usage and is not permitted for commercial use. InPhonex retains the right to require account upgrade or suspend service if the calling habits are outside these guidelines.

    We have tried to contact them regarding fair usage limit and here is what we got from them--
    "Sales Team: There is no amount of minutes allowed per month for the Unlimited Plans. The Unlimited Plans are monitored in several ways including but not limited to: length of calls, numbers called, time of day calls are made, overlapping calls, interval between calls, number of calls per day, number of attempted calls and other factors used to determine a users calling habits."
  • Calling plans are restricted for use by only a single InPhonex number/SIP device to prevent abuse. Unlimited calling plans allow for one simultaneous call and are not designed for users who wish to send multiple calls at the same time.
  • $19.95/month is only valid if you pay $239.40 once a year.
Final Words
iNPHONEX provides variety of VoIP services with different plans for both residential and business users. Calls features are nice and we have tested the quality via soft phone, it was good enough. The only thing which we have doubt is Fair usage limit for which even there sales team doesn`t have any proper answer. Overall the service is good, we request our readers to share there experience with us through comments..

Before subscribing just think "Is unlimited calling plan value for money?"

4 comments:

  1. I just switched to the InPhonex US/Canada plan. They ported my Canadian number in about 2 weeks. I'm now paying $19.95 per month instead of $36.90 with Bell and have features like call forwarding and voicemail for free that I had to pay for before. I'm so happy to be rid of Bell!

    ReplyDelete
  2. I believe that VoIP services will be the future of communication. I just see how fast Skype applications and add-ons are being developed to attain more telephony features.

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  3. Dear All,

    I have signup Residence Monthly Unlimited plan from InPhonex for residence use. After 10 Days they have send me email to upgrad your service to business plan. They are saying that your are using your service for business purpose.

    I would suggest to do not take unlimited residence plan they are cheating with us.

    They do not mentioned the fare use policy for his service so be careful to signup unlimited plan.

    Thanks

    Tanweer

    ReplyDelete
  4. Those are interesting and quite impressive offering from iNPHONEX.

    ReplyDelete

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